Frequently Asked Questions
HOW MANY SHIFTERS ARE AVAILABLE IN MY AREA?
ShiftPixy works diligently through various digital marketing avenues to build a strong bench of available workers (“Shifters”) close to our client locations. At any given time, in most service areas, there are several hundred potential Shifters searching for available job assignments. Advertisement for recruitment purposes is included in our fee structure and is a key component of how our Operations team assures that you have the needed human capital available to fill your job openings.
HAVE YOU SERVICED A SIMILAR CLIENT BEFORE?
HOW DOES SHIFTPIXY HANDLE SPECIAL PAYROLL DEDUCTIONS
ShiftPixy will implement the same procedures that you already have in place for any legally permissible special payroll deductions, such as reimbursements for unreturned equipment. Part of our client implementation process is a work-flow review that helps us to mirror your policies and procedures and minimize work disruptions.
CAN THE CLOCK IN/OUT LOCATION BE SPECIFIC, IN A BREAK ROOM FOR EXAMPLE?
HOW CAN I MAKE SURE THE SHIFTER DOESN'T CLOCK-IN AND LEAVE?
DOES SHIFTPIXY HAVE AN ACKNOWLEDGEMENT FORM ADDRESSING COMPLIANCE WITH LAWS AND SAFETY REGULATIONS?
CAN CLIENT-SPECIFIC FORMS BE ADDED TO THE OTHER FORMS SHIFTERS SIGN ELECTRONICALLY?
HOW DOES SHIFTPIXY CHARGE FOR ITS SERVICES?
DO I HAVE TO PAY ANY FEES IF THERE ARE NO ACTIVE WORKERS?
WHAT IS INCLUDED IN THE HOURLY BILL RATE?
DOES IT COST ME TO CONVERT OVER AN EMPLOYEE?
Since we take on a large up-front cost for new hires, and you only get charged an hourly bill rate, we recoup our initial recruitment investment over time, so we require our clients to allow employees to work at least 1,000 hours within the ShiftPixy platform before converting them over to a direct hire. In the case that you do not want to wait that long, our agreement allows you to convert them sooner for a small fee.
DO EMPLOYEES HAVE ACCESS TO 24/7 SUPPORT?
IF MORE THAN ONE EMPLOYEE SELECTS THE SAME SHIFT, HOW IS IT HANDLED?
HOW CAN I VERIFY THAT THE SHIFTER IS STILL WORKING ON-SITE (WITHOUT HAVING TO CALL OR DO A PHYSICAL SITE VISIT)?
CAN I HAVE MULTIPLE MANAGERS SET-UP TO BE NOTIFIED VIA TEXT IF A SHIFTER IS A NO-SHOW OR WALK-OFF?
BEYOND PART-TIME SHIFTERS, DO YOU OFFER REGULAR OR FULL-TIME WORKERS?
CAN I ONBOARD MY REGULAR EMPLOYEES ONTO THE SHIFTPIXY PLATFORM?
CAN I HIRE SHIFTERS JUST TO TEMPORARILY FILL-IN FOR SOMEONE WANTING TO GO ON VACATION?
HOW ARE SHIFTERS PAID?
WHAT BENEFITS ARE OFFERED TO EMPLOYEES
I WANT TO GET STARTED; WHAT ARE NEXT STEPS?
WHAT IF I HAVE ADDITIONAL QUESTIONS NOT ADDRESSED IN THIS FAQ?
If you have additional questions, or you want to speak further with one of our representatives about our HCM services, please get in touch with the ShiftPixy business development team by calling us directly or chatting with us live on our website.