Last Updated on May 19, 2026

Introduction

ShiftPixy Resources, Inc. (“ShiftPixy,” “we,” “our,” or “us”) operates a gig workforce and hospitality staffing platform that connects workers with shift-based and gig employment opportunities through our website, mobile applications, and related services (collectively, the “Services”). We are committed to protecting the personal and confidential information of our workers, clients, employer partners, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard personal data in accordance with applicable laws and regulations, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR) where applicable, and the CTIA 10DLC messaging standards.

Scope of This Policy

This Privacy Policy applies to all personal data collected by ShiftPixy through any of its platforms or channels, including but not limited to:

Workers and gig applicants who register with ShiftPixy for shift-based or gig job opportunities
Employer clients and hospitality partners who engage our staffing and workforce services
Employees, contractors, and personnel who work with or on behalf of ShiftPixy or its clients
Visitors and users of our website shiftpixy.com and any ShiftPixy mobile applications
Recipients of SMS, email, or telephonic communications from ShiftPixy

SMS Messaging & 10DLC Consent

SMS Consent and Opt-In

By providing your mobile phone number to ShiftPixy and opting in to receive SMS messages, you consent to receive text messages from ShiftPixy related to job opportunities, shift notifications, application status updates, scheduling confirmations, account alerts, and other transactional or informational communications associated with the Services. Message frequency varies. Message and data rates may apply.

Sharing of SMS Opt-In Data

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out Process

You may choose to stop receiving text messages from ShiftPixy at any time. To opt out, simply reply STOP or UNSUBSCRIBE to any text message you receive from us. Once we receive your opt-out request, you will be immediately removed from our messaging list and will no longer receive SMS messages from ShiftPixy, except for a final confirmation that you have been unsubscribed.

For assistance, reply HELP to any of our messages or contact us at support@shiftpixy.com.

Types of Personal Data We Collect

ShiftPixy collects the following categories of personal data:

Contact Information

Full name, email address, mobile and landline phone numbers, and mailing address
Emergency contact details when required for shift assignments

Identity & Eligibility Information

Date of birth, government-issued identification, and work authorization documentation
Background check, employment verification, and screening data where legally permitted

Professional & Employment Information

Work experience, skills, certifications, licenses, and education history
Job preferences, availability, resume, and cover letter content
Employment dates, job titles, employer names, and shift history through the platform

Financial & Payment Information

Bank account or direct deposit details for payroll and gig earnings
Tax identification information required for W-2, W-9, or 1099 reporting
Payment method details for invoicing employer clients

Device, Technical & Usage Data

IP address, browser type, operating system, device identifiers, and mobile carrier
Pages visited, features used, and time spent on the ShiftPixy platform
Geolocation data where you grant permission, used to surface nearby shifts and gig jobs

How We Collect Personal Data

We collect personal data through the following channels:

Online forms on shiftpixy.com, our mobile app, worker registration, and employer onboarding
SMS opt-in keywords, web-form opt-ins, and verbal or written consent during phone or in-person interactions
Phone and email communications with workers, employer clients, and personnel
In-person interactions during interviews, shift check-ins, and on-site staffing engagements
Cookies, pixels, and similar tracking technologies on our website and applications
Third-party background check providers, identity verification services, and payroll partners

How We Use Personal Data

ShiftPixy uses personal data for the following purposes:

To match workers with shifts, gig roles, and job openings that align with their skills, location, and availability
To provide staffing, workforce management, and recruiting services to employer clients
To communicate with workers regarding job opportunities, application status, scheduling, and shift confirmations
To process payroll, gig payments, tax filings, and invoicing for our services
To deliver SMS messages, email notifications, and in-app alerts you have opted in to receive
To verify identity, conduct background checks, and confirm work eligibility where legally required
To maintain accurate records of worker, client, and employer interactions
To detect, prevent, and address fraud, security incidents, and Terms of Service violations
To improve our Services, develop new features, and enhance worker-to-shift matching
To comply with applicable laws, regulations, and lawful requests from government authorities

How We Disclose Personal Data

ShiftPixy may disclose personal data to the following categories of recipients:

Employer clients and hospitality partners, solely to facilitate placement, scheduling, and payment for shifts and gig assignments
Service providers and processors, including payroll providers, background check vendors, hosting and cloud infrastructure providers, analytics platforms, and SMS/messaging carriers — strictly under contractual confidentiality obligations
Government authorities, regulators, or law enforcement when required by law, subpoena, court order, or to protect the rights, property, or safety of ShiftPixy, our users, or the public
Successors in interest in the event of a merger, acquisition, financing, reorganization, or sale of assets, subject to confidentiality protections

ShiftPixy does not sell personal data to third parties for monetary consideration.

Cookies & Tracking Technologies

ShiftPixy uses cookies, web beacons, pixels, and similar technologies to operate the Services, remember user preferences, analyze platform performance, and deliver relevant content. You may control cookies through your browser settings. Disabling certain cookies may limit your ability to access features of the ShiftPixy platform.

Data Security Measures

We implement appropriate technical, administrative, and organizational measures designed to protect personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of sensitive data in transit (TLS) and at rest, including payment and identity records
Secure servers, segmented databases, and regularly tested cloud infrastructure
Role-based access controls and least-privilege access on a strict need-to-know basis
Regular system backups, monitored disaster recovery procedures, and incident response protocols
Employee training on data privacy, confidentiality, and information security best practices

While we take reasonable precautions, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, deliver the Services, enforce our agreements, and comply with legal, tax, accounting, or regulatory obligations. When personal data is no longer needed, we will delete, anonymize, or aggregate it in accordance with our data retention schedule and applicable law.

Your Rights as an Individual

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

The right to request access to personal data ShiftPixy holds about you
The right to request correction of inaccurate or incomplete personal data
The right to request deletion or erasure of your personal data, subject to legal retention requirements
The right to object to or restrict the processing of your personal data for specific purposes
The right to opt out of SMS messages at any time by replying STOP
The right to data portability where applicable under law
The right to lodge a complaint with a supervisory authority or attorney general

To exercise any of these rights, please contact us using the details in the Contact Us section below. We may need to verify your identity before fulfilling certain requests.

Children’s Privacy

ShiftPixy’s Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can take appropriate action.

Changes to This Privacy Policy

ShiftPixy reserves the right to update or modify this Privacy Policy at any time. Material changes will be communicated through our website, app, or by direct notice where appropriate. The “Last Updated” date at the top of this policy reflects the most recent revision. Your continued use of the Services following any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or how ShiftPixy handles your personal data, please contact us at:

ShiftPixy Resources, Inc.

Email: support@shiftpixy.com

Website: https://www.shiftpixy.com

Phone: (888) 798-9100

Mailing Address: 5200 Waterford District Drive, Suite 270, Miami, FL 33126

ShiftPixy is committed to protecting your privacy and ensuring that your personal data is handled in accordance with applicable laws and regulations.